If a piece is not covered by the terms of the Swarovski warranty policy, the company may offer a repair service subject to a fee. Please note that a defective piece can only be repaired if: 1. The product is a genuine Swarovski product with the Swarovski Swan logo.

Puerto Rico is generally a safe destination for tourism. Use common sense: leave valuables in the hotel in a safe, be wary of isolated streets or wandering alone at night, lock your rental car and don't leave any belongings in plain sight, and be aware of your surroundings.

All products must be returned within 14 days after purchase to a Swarovski store with proof of purchase. Products that have been purchased in Swarovski retail store CANNOT be returned through our online store.

If “unforgettable” is how you want to describe your vacation, Puerto Rico should is your place. Puerto Rico's combination of rich history, colorful culture, astonishing scenery, immaculate attractions, warm people, and fascinating cities make this Caribbean gem a world-class destination.