The CFPB was created to provide a single point of accountability for enforcing federal consumer financial laws and protecting consumers in the financial marketplace. Before, that responsibility was divided among several agencies. Today, it's our primary focus.

We will forward your complaint directly to this company and ask for a response. If you don't see the company, provide complete contact information for the company. If we can't send the complaint to that company, we'll let you know what you can do next.

How do I know if this check's real or a scam? If you would like to verify whether a check from the CFPB is real, you can view our payments by case and click on the link for the case for which you received a check. You should then contact the payments administrator using the contact information listed.

You can submit your complaint or inquiry online at the FDIC Information and Support Center at https://ask.fdic.gov/fdicinformationandsupportcenter/s/. Alternatively, you can submit a complaint via mail to the Consumer Response Unit at 1100 Walnut Street, Box#11, Kansas City, MO 64106.